I can’t connect to a session and the process is stuck on Connecting to Session Manager. What should I do?
If a user attempts to establish a session and the browser displays the message “Connecting to Session Manager”, but it does not connect to the host, then please try the following suggestions.
IIS Buffer configuration
1
Login to the computer where Xton Access Manager is running.
2
Open its Internet Information Services (IIS) Manager.
3
Navigate down the menu to Server Name > Server Farms and select pamServerFarm.
4
On the pamServerFarm “Server Farm” page, open the Proxy section.
5
Locate the Buffer Setting section and make the following changes:
- Response buffer (KB): 1
- Response buffer threshold (KB): 0
6
Restart IIS and try to establish the session again.